Terms and Conditions

Last updated: September 2026

Agreement to Our Legal Terms

We are MedWay ('Company', 'we', 'us', or 'our'), a company registered in England and Wales. Our registered address and full company details are available on our website at med-way.uk. You can contact us by email at hello@med-way.uk.

We operate the website https://med-way.uk (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and MedWay, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

Our Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

MedWay provides an online interview preparation platform for applicants to UK medical and dental schools. Our Services include access to interview resources, practice materials, mock interview content, model answers, mark schemes, and one-to-one tutoring options. The information provided through the Services is intended for educational and preparation purposes only and does not constitute professional medical, legal, or careers advice.

The Services are not tailored to comply with any jurisdiction-specific professional regulatory requirements beyond those applicable in England and Wales. Those who choose to access the Services from outside the United Kingdom do so on their own initiative and are solely responsible for compliance with local laws.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, interview questions, model answers, mark schemes, and other materials in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks'). Our Content and Marks are protected by copyright and trademark laws in the United Kingdom and around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use only. You may not copy, reproduce, distribute, sell, publish, or share any Content, including but not limited to interview questions, model answers, or mark schemes, without our express prior written permission.

Your use of our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Services solely for your personal, non-commercial interview preparation purposes.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

By directly sending us any question, comment, suggestion, idea, or feedback about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

3. User Representations

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete;
You will maintain the accuracy of such information and promptly update such registration information as necessary;
You have the legal capacity and you agree to comply with these Legal Terms;
You are not under the age of 13;
You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services;
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
You will not use the Services for any illegal or unauthorised purpose; and
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You are required to register to access the full Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You must not share your account credentials with any other person or allow any other person to access the Services using your account.

5. Access and Pricing

Access to the full MedWay platform is provided at a one-time fee of £30 (or such other price as displayed on our Site at the time of purchase, inclusive of any applicable VAT). This fee grants you personal, non-transferable access to the platform content for the access period specified at the time of purchase.

All products and access tiers are subject to availability. We reserve the right to discontinue, modify, or update any product or access tier at any time for any reason. Prices are subject to change and any changes will be communicated on our Site before they take effect.

Your access is for your sole personal use. Sharing access credentials, providing access to third parties, or giving protected content (which sits behind the paywall) away for free or posting it on public platforms constitutes a material breach of these Legal Terms and will result in immediate termination of your account without refund.

6. Purchases and Payment

We accept the following forms of payment:

Visa
Mastercard
Apple Pay
and other methods as displayed at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in Pounds Sterling (GBP). We may change prices at any time; updated prices will be displayed on the Site prior to purchase.

You agree to pay all charges at the prices then in effect for your purchases and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. Payments are processed by a third-party payment provider; we do not store your card details.

7. Refunds Policy

Under the Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of the date of purchase (the 'cooling-off period') and receive a full refund, provided that you have not yet accessed any digital content.

If you request immediate access to the platform content before the 14-day cooling-off period has expired, and you acknowledge at the point of purchase that doing so waives your right to cancel and receive a refund, then no refund will be issued once access has been granted.

If you have not accessed any content and wish to cancel within 14 days, please contact us at hello@med-way.uk and we will process your refund within 14 calendar days. Refunds will be made to the original payment method.

Outside of the statutory 14-day period, or where you have waived your right to cancel having accessed the content, all sales are final and no refund will be issued. If you believe there is a fault with the Services, please contact us and we will endeavour to resolve the issue in accordance with the Consumer Rights Act 2015.

8. Voice Recording and Analytics

Voice Recording

Certain features of our Services allow you to record your voice for the purposes of interview practice and feedback. By using these features, you expressly consent to the recording of your voice.

Voice recordings are used solely for the purpose of generating practice feedback within the platform. All voice recordings are automatically and permanently deleted within 24 hours of creation. We do not retain, share, or use voice recordings for any purpose beyond that stated above.

You may withdraw your consent to voice recording at any time by choosing not to use the relevant features. Withdrawal of consent does not affect your access to other parts of the platform. Please refer to our Privacy Policy for full details of how voice recording data is processed.

Performance Analytics

Our Services include in-house analytics that track and record your performance scores and progress through practice materials. This data is used to provide you with personalised insights and to improve the platform.

Performance data linked to your account is personal data and is processed in accordance with our Privacy Policy and UK GDPR. You may request access to, or deletion of, your performance data at any time by contacting us at hello@med-way.uk.

Aggregate, anonymised analytics data (not linked to any individual) may be used by us for platform improvement and reporting purposes.

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, or database without written permission from us;
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
Circumvent, disable, or otherwise interfere with security-related features of the Services;
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services;
Use any information obtained from the Services in order to harass, abuse, or harm another person;
Use the Services in a manner inconsistent with any applicable laws or regulations;
Upload or transmit viruses, Trojan horses, or other malicious material;
Engage in any automated use of the system, such as using scripts or data mining tools;
Delete the copyright or other proprietary rights notice from any Content;
Attempt to impersonate another user or person or use the username of another user;
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services;
Attempt to bypass any measures designed to prevent or restrict access to the Services;
Copy or adapt the Services' software, including but not limited to HTML, JavaScript, or other code;
Share your account credentials with any other person or allow any other person to access the Services using your account;
Give protected content (behind the paywall) away for free or post it on public platforms or social media;
Use the Services as part of any effort to compete with us or otherwise use the Services or Content for any revenue-generating endeavour or commercial enterprise;
Sell or otherwise transfer your account or profile.

10. User Generated Contributions

The Services may invite you to participate in forums, feedback mechanisms, or other interactive features. Any content you create, submit, or post through these features ('Contributions') must comply with these Legal Terms. When you post Contributions, you represent and warrant that:

Your Contributions do not infringe the intellectual property rights of any third party;
You are the creator of, or have the necessary licences and permissions to post, your Contributions;
Your Contributions are not false, inaccurate, or misleading;
Your Contributions are not unsolicited advertising, spam, or other forms of solicitation;
Your Contributions are not obscene, harmful, harassing, defamatory, or otherwise objectionable;
Your Contributions do not violate the privacy or publicity rights of any third party;
Your Contributions comply with all applicable laws and regulations.

11. Contribution Licence

By posting Contributions to the Services, you grant us a non-exclusive, transferable, royalty-free, worldwide licence to use, copy, reproduce, distribute, publish, and display such Contributions for the purposes of operating and improving the Services. You retain ownership of your Contributions. We are not liable for any statements or representations in your Contributions.

We have the right to remove or edit any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

12. Third-Party Websites and Content

The Services may contain links to other websites ('Third-Party Websites') or content originating from third parties. Such Third-Party Websites and content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for any Third-Party Websites accessed through the Services. Inclusion of any link to a Third-Party Website does not imply approval or endorsement by us. Any purchases you make through Third-Party Websites are exclusively between you and the applicable third party.

13. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, or disable any of your Contributions or any portion thereof; and (4) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy at https://med-way.uk/privacy-policy, which is incorporated into these Legal Terms. By using the Services, you agree to be bound by our Privacy Policy.

The Services are hosted in the United Kingdom. Our collection, use, and disclosure of personal data is governed by UK GDPR and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO) as required.

15. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please notify us immediately at hello@med-way.uk. Please note that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification of copyright infringement.

16. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

17. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We may experience interruptions, delays, or errors due to maintenance or technical issues. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you.

18. Governing Law

These Legal Terms are governed by and construed in accordance with the laws of England and Wales. MedWay and yourself both agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any legal matter arising from these Legal Terms, except where you are a consumer resident in another part of the United Kingdom, in which case the applicable law of that jurisdiction may also apply.

19. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a 'Dispute'), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating formal proceedings. Such informal negotiations commence upon written notice from one party to the other.

Formal Proceedings

If informal negotiations fail to resolve the Dispute, either party may bring the matter before the courts of England and Wales, which shall have exclusive jurisdiction, subject to any mandatory consumer protection rights you may have under applicable law. Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

20. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT.

MedWay's interview preparation materials, model answers, mark schemes, and feedback are provided for educational purposes only. We do not guarantee any particular outcome, including but not limited to admission to any medical or dental school. The 91% acceptance rate statistic referenced on our website is based on a survey of students who used MedWay and is not a guarantee of results. Individual outcomes will vary.

22. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

To the extent permitted by law, our total liability to you for any cause whatsoever, regardless of the form of the action, will at all times be limited to the amount paid by you to us in the six (6) month period prior to any cause of action arising. Nothing in these Legal Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

23. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set out in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any harmful act toward any other user of the Services.

24. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. We will handle your personal data in accordance with our Privacy Policy and applicable data protection law.

25. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

26. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

27. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

MedWay

Website: https://med-way.uk

Email: hello@med-way.uk

These Terms and Conditions were last updated in September 2026. MedWay recommends that you seek independent legal advice if you have any questions about your rights under these Terms.